Terms & Agreement / Sales Policy
By placing an order with us, you agree to our terms and sales policy below.

Is It Safe To Shop Shipping Info Order Cancellations Returns / Refunds	Warranty Information Contact Us Mail/Fax Order Form Terms Of Use
How Long Does It Take For My Order To Arrive?

PLEASE NOTE: FREE Shipping Offer Means Shipping Included
Shipping and Handling charges are included in the price for products shipped to the contiguous US destinations, however the actual charges will not show up on your invoice, it will be included in the price of the item.

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Multiple Addresses
Please note if you place an order and provide a different shipping address from the billing address, we may require additional information from you in order to process the order. Once we receive your order we will email you with further instructions.

Also please be aware that Shipping Companies now charge $6-$8 for address corrections. Please make sure that your Shipping Address is correct and if you have an apartment number to make sure you add that as well.

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ORDERS SHIPPED OUTSIDE THE US
Please note orders shipped to Hawaii, Alaska and Puerto Rico may require additional charges. We will email you if additional money is required.

ORDERS SHIPPED TO CANADA - up to about 25 pounds and up to about 20"x20"x10" in size
Orders shipped to Canada may be charged additional taxes or import fees when your item(s) arrive. These charges are from brokers and shipping companies and are beyond our control and are NOT INCLUDED in our price. Please check with your local area for details. We do ship small items to Canada up to about 25 pounds and up to about 20"x20"x10" in size. The shopping cart will provide a shipping amount however should the actual shipping and handling charges be more we will email you prior to processing the order. If you do not understand this, please call us prior to placing your order.

For heavy items such as gyms, treadmills, weights, etc., please email us prior to ordering as many of our companies will not ship these items to Canada.

ORDERS SHIPPED OVERSEAS - up to about 25 pounds and up to about 20"x20"x10" in size
Orders shipped to Overseas may be charged additional taxes or import fees when your item(s) arrive. These charges are from brokers and shipping companies and are beyond our control and are NOT INCLUDED in our price. Please check with your local area for details. We do ship small items to overseas up to about 25 pounds and up to about 20"x20"x10" in size. The shopping cart will provide a shipping amount however should the actual shipping and handling charges be more we will email you prior to processing the order. If you do not understand this, please call us prior to placing your order.

ORDERS SHIPPED TO APO'S - up to about 25 pounds and up to about 20"x20"x10" in size
We do ship small items to APO addresses up to about 25 pounds and up to about 20"x20"x10" in size. The shopping cart will provide a shipping amount however should the actual shipping and handling charges be more we will email you prior to processing the order. If you have any questions please contact us before ordering.

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On-Line Ordering

Purchasing fitness equipment couldn't be easier. Just browse around our site. Your low no-haggle purchase price is clearly indicated with the product description. When you find what you are looking for, just add it to your Shopping Cart - and yes, that's one big shopping cart! When you are ready to buy, just "Checkout". Your Shipping and Billing information is processed through our Secure Server. Your personal information is 100% Secure.

Mail or Fax Your Order
If you prefer to mail or fax in your order, we have created an easy Off-Line Order Form for you to use. Simply print out the form and mail or fax it to us. Click Here For Our Off-Line Order Form

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How Long Does It Take For My Order To Arrive?
All orders are processed the same day and most of our products ship out right away. Orders received on weekends and holidays will be processed the next business day. Please note some products ship directly from the manufacturer which may delay shipping time. If time is a concern, please contact us for shipping times.

• Orders under 70 lbs. generally take 3 - 14 days (FedEx, UPS, DHL or Post Office) depending on destination in the contiguous US destinations.

• Orders over 70 lbs. generally can take 1 - 3 weeks (sometimes longer if items is out of stock)

• We ship all over the world.

• Orders shipped outside the contiguous US can take up to 21 business days to arrive and may be charged additional charges.

Tracking Info: We issue tracking numbers via Email within 24 hours of shipment for all UPS, USPS, DHL and FedEx items.

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IMPORTANT NOTE For Heavy Gyms, Treadmills And Heavy Products Delivery Guidelines Care is taken when packaging your order before shipping, but on occasion a shipment may be damaged in transit. At the time your package is received, it is your responsibility to check for damages or shortages and make sure it is noted on all copies of the freight bill describing the damage or shortage in detail. It is your right to refuse any shipment that shows signs of damage or shortage at the time of delivery. We cannot be held responsible for damaged or shortage of merchandise once you have acknowledge and signed that the shipment is clear of any damage or shortage. Before you sign the delivery receipt or freight bill, and before the driver leaves: Again please note this is large items only that are shipped freight. Verify the number of cartons. Thoroughly inspect your shipment for any damage or shortage. If damage or shortages are discovered, you must make a notation on all copies of the freight bill describing the shortage or damage in detail. Your signature on the delivery receipt is an acknowledgement that the shipment was received in good condition and without any damage or shortage. We cannot be held responsible for damaged or shortage of merchandise once you have acknowledge and signed that the shipment is clear of any damage or shortage. Shipping Via Freight IMPORTANT NOTE For Heavy Gyms, Treadmills And Heavy Products The credit card holder must sign for the item when it is delivered. ALL shipments will require the card holder's signature. These products are extremely heavy and are shipped by large freight trucks. These freight companies will only bring your product to the back of the truck (Curb-Side Delivery). Delivery persons will not carry goods beyond the end of the truck. It is the customer's responsibility to take the goods off the truck and into the home or office. Inside delivery and/or setup can be requested for an additional charge. Extra charges apply for lift gate service, inside delivery and/or set-up.

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Refunds/Returns Exchanges and Returns Your satisfaction is our number one priority. If you're not satisfied with your purchase for any reason, you may return your item(s) for an exchange or refund. All exchange/return requests must be received within 10 days from the date your you received your order for your exchange/return to be granted. Items must be returned in original packaging and packing material. Any item in new, unused and resalable condition can be returned within 10 days of purchase for a refund or exchange. Exchanges If you would like an exchanges, you will be charged to reship the exchanged item back to you. Customer will be responsible for all fees and shipping costs to ship the item back to us. Refunds Please note for refunds, there will be a restocking fee (up to 20%) and shipping charges are not refundable. Customer will be responsible for all fees and shipping costs to ship the item back to us. If you wish to exchange or return an item, we require a Return Authorization before any return can be granted. For a Return Authorization. Click Here to Request A Return Authorization Please note: You are responsible for insuring your package to guard against loss or damage along with all fees and shipping costs associated to ship the item back to us. Order Cancellations/Refused Shipments* Once you submit your order it cannot be changed or canceled. ALL ORDER CANCELLATIONS REQUIRE AN AUTHORIZATION NUMBER IN ORDER TO CANCEL YOUR ORDER. To obtain an "Authorization Number" you must call us at 1-727-943-8195. Failure to call us to cancel your order will be subject to a ( 20% restocking fee plus shipping charges both ways). Any refusal of a product after it has been shipped will also be subject to a ( 20% restocking fee plus shipping charges both ways). Customer will be responsible for shipping charges for all returns, order cancellations and refused orders. *Once we receive your return and your returned product complies with our refund/return policy, we will send you a check or credit your credit card for the credit (depending how order was paid) within 21 business days.

WARRANTY INFORMATION

For warranty information please click here for more information.

Net2Fitness does not warranty any of these items. All our products come with the manufacturers warranty.

Terms Of Use
By using our website and placing your order, you agree to our Terms Of Use.

Credit Card Fraud
Credit card fraud will be prosecuted to the fullest extent of the law. We reserve the right to contact your bank and request "authentication" of the card holder. All suspected fraudulent transactions will be reported to the issuing bank and local law enforcement. Any phone numbers, addresses, e-mail, or contact information you provide will be given to banks and law enforcement agencies if we suspect fraud.

Contact Us
If you have any questions regarding products, prices or ordering information, please contact our customer support department by email. Click here to contact us.

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